Privacy policy
Clause 1: Privacy and Confidentiality of Information
Toddob Solutions (“Toddob”) values your concerns regarding the privacy of your data. This Privacy Policy (“Policy”) has been prepared to help you understand the types of data we collect when you visit our website (“Platform”). It aims to clarify how we collect and use your personal data in accordance with best data protection practices.
As part of our commitment to safeguarding user data and information, Toddob ensures the confidentiality and privacy of such data, using it solely to deliver the requested services (“Services”) in compliance with our terms and conditions.
By agreeing to this Policy, you consent to providing us with complete and accurate information that may be required for facilitating “communication” and enabling access to available services. Unless otherwise notified, you agree to receive promotional and marketing materials, important account information, or updates about services, products, or applications in compliance with applicable laws.
By accessing or using this website, its services, or by providing information to the company through any of its channels, you agree to the terms outlined in this Privacy Policy.
Clause 2: Data Collection and Purpose
- Data Required for Registration: Personal details such as name, email address, phone number, date of birth, and gender.
- Data for Service Usage: Usage details such as cookies and other browsing data collected through websites or mobile applications.
- Data Exchanged During Communication: Information shared during customer support interactions or feedback sessions.
Clause 3: Purpose of Collecting Personal Data
To ensure optimal service delivery, we collect and use your personal data for the following purposes:
- Enhancing, developing, or marketing our products and services.
- Supporting and maintaining our operations and systems to ensure service quality and continuity.
- Understanding customer needs, assessing eligibility for products and services, and recommending suitable offerings.
- Informing users about new products and services.
- Addressing user inquiries, suggestions, or complaints.
Clause 4: Methods of Data Collection
- Data provided during registration on the platform.
- Data gathered through cookies while browsing the website.
Clause 5: Storage and Deletion of Personal Data
Personal data is securely stored using advanced technologies to protect it from unauthorized access, modification, or leakage. When data is no longer required, it is securely destroyed in accordance with Toddob’s policies, ensuring it cannot be retrieved.
Clause 6: Legal Basis for Data Collection and Processing
- Contractual: To fulfill service obligations.
- Legitimate Interest: For activities such as marketing, fraud prevention, and ensuring network security.
- Consent: Processing based on user consent, particularly for marketing communications, which can be withdrawn at any time.
- Legal Compliance: To meet regulatory or other legal requirements.
Data collection and processing occur based on the voluntary consent of the data owner, which may be withdrawn at any time unless there are other legal bases preventing this. To withdraw consent, users may contact Toddob’s technical support mentioned in Clause 9.
Clause 7: Rights of Data Owners
- Right to Be Informed: Understand data collection methods, processing purposes, and storage protocols.
- Right to Access: Request a free copy of personal data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Deletion: Request deletion of personal data unless subject to legal or contractual retention requirements.
- Right to Withdraw Consent: Withdraw consent for data processing unless overriding legitimate purposes exist.
Certain requests, such as deletion or withdrawal, may be restricted due to legal or regulatory obligations.
Clause 8: Sharing/Disclosing Personal Data
Personal data will not be shared without prior consent or legal justification, except in specific circumstances such as:
- Security purposes.
- Legal compliance.
- Meeting judicial requirements.
- Protecting public health or safety.
- Protecting an individual’s life or health.
In such cases, data sharing adheres to globally recognized best practices in data protection.
Clause 9: Exercising Data Owner Rights
To request access, rectification, or deletion of personal data, please contact:
- Email: support@toddobpress.com
- Phone: +252 90 7533963
Clause 10: Complaints and Inquiries
For complaints or inquiries related to this Policy or personal data handling, contact:
- Email: support@toddobpress.com
- Phone: +252 90 7533963
Clause 11: Privacy Policy Updates
To ensure continued service quality and user protection, this Policy may be updated as necessary. Updates will reflect legal changes and will be available here. We recommend periodic reviews.
